In today's unpredictable economic times, you want to make sure
that your vacation investment is protected, before and during your trip.
Emergency Travel Assistance services is provided by TIC Travel Insurance Coordinators Ltd., if you are travelling and in need of emergency assistance please call one of the following numbers:
From Canada or the U.S.A., call 1-800-995-1662
From all other locations, ask the operator to place a collect call to Canada: 416-340-0049.
The Travel Assistance team offers the following services:
Our assistance department is available around the clock, every day of the week to answer your call. Multi-lingual personnel can speak the language of the country you are visiting for clear and accurate communication.
We advise you how to locate and contact the nearest embassy or consulate.
We will provide emergency telephone translation services through our 24-hour network, as well as referrals to interpreter services if needed.
We will arrange for your vehicle to be returned to the rental agencies or principal residences within North America.
We are available to answer your questions about a specific destination.
We will assist with your claims submission anywhere in the world, by coordinating claims efforts. We provide online claim forms and assist callers in completing the forms. We will explain the claim process and guide you in providing all necessary documentation.
We will either guarantee or wire any emergency hospital admittance deposit.
We monitor your medical condition and your treatment. We will also be in constant contact with you and your treating doctor. In case you are hospitalized, our Medical Panel will review your treatment on a daily basis and make sure that you are receiving the most adequate treatment available. If you wish, our Case Management Team will provide ongoing updates to your family, friends and employer.
We arrange emergency travel for a friend or family member to join you if you’re hospitalized and your medical condition necessitates their presence.
We will arrange your emergency evacuation to the nearest medical facility capable of providing adequate care, should you be in an accident or sudden life-threatening sickness and when adequate medical facilities are not available locally.
If your dependent children or grandchildren are left unattended as the result of your sickness or injury, we will arrange their return to their place of residence.
You may avoid out-of-pocket expenses. Simply notify the travel assistance department in advance for verification that the treatment is for a medical emergency covered by your travel insurance. We will ensure that your covered medical expenses are paid directly to the hospital or medical facility, where possible. We will also coordinate with your Canadian government or provincial health insurance plan, when appropriate.
Trip Cancellation Coverage Canada, Trip Cancellation Coverage Ontario, Trip Cancellation Coverage Alberta, Trip Cancellation Coverage British Columbia, Trip Cancellation Coverage Manitoba, Trip Cancellation Coverage New Brunswick, Trip Cancellation Coverage Newfoundland, Trip Cancellation Coverage Nova Scotia, Trip Cancellation Coverage PEI, Trip Cancellation Coverage Quebec, Trip Cancellation Coverage Saskatchewan